Terms & Conditions
CUSTOMER CARE
At Kissberries we believe in putting our customers first. We understand that our customers are the foundation of our business and we make it a priority to treat them with the utmost care. Every interaction with our team is focused on ensuring that our customers receive the highest level of support throughout their purchasing journey. Below shows the impact of privacy and safety on the use of our site and the accepted payments when customers make a purchase.
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PRIVACY & SAFETY
We understand the importance of protecting your privacy and information. That's why we use the latest security technology to ensure that all of your personal information is safe when you shop with us. We also have strict policies in place to safeguard your data and ensure that it is not shared with third parties without your permission.
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What Info do we collect?
Personal information will depend on how you use our website. For example when you make an order we collect:
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name;
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email address;
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postal address;
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telephone number(s);
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your country of residence;
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your purchase history using the website
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And any other information necessary for us to provide the Platform Services to you.
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Our team may use software tools to measure and collect session information, including page response times (how long to load), length of visits to certain pages and page interaction information.
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How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only to conduct an order.
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Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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How do we store and use this information?
Most occurrences we use this information to complete orders and to make sure that the website is safe and secure.
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Advanced Info:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall (which is secure so no information is leaked).
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How do you use cookies and other tracking tools?
‘Cookies’ are small data files sent by a website and stored on your computer’s hard drive when you visit a website. A cookie can contain certain information that the website uses to track the pages you have visited. The only Personal Information a cookie can contain is information you personally supply. A cookie cannot read data off your hard disk or read cookie files created by other websites.
We may use cookies to identify information about your web browser session and personalisation data each time you use the Platform Services. Cookies can be used to enhance your use of the Platform Services, as we use them to help personalise our delivery of the Platform Services to you, such as information that is most relevant to your location, activities and interests.
Our intention is to use cookies to manage individual sessions relating to the use of the Platform Services and for providing data regarding visitors to our website.
You can set up your browser so that it does not accept our cookies. You can also manually delete our cookies from your browser. However, these actions may stop you from accessing the full benefit of the Platform Services and the websites capabilities.
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WHOLESALE INQUIRIES
Any wholesale inquiries please reach out
Email: contact@kissberry.me
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PAYMENT METHODS
Our Payments are processed through a service called square. Square works with any Australian-issued and most international chip cards or magstripe cards with a Visa, Mastercard, American Express, and JCB logo, as well as bank-issued eftpos chip cards. To find out more please visit Square Support to see if your card is accepted.
